Contact Us

Get in Touch

We would love to hear from you. Whether you have a question about your order, a product, or just want to say hello — our team is here to help.

Customer Service

Email: customer@escents.ca
Phone: +1 778-814-8198
Hours: Monday to Friday, 7:30 AM – 2:30 PM PT

Richmond, BC — Head Office & Pickup

2214 Vauxhall Pl
Richmond, BC, V6V 1Z9

Pick-up orders are available until 3:00 PM, Monday to Friday.
We are closed on public holidays.

For wholesale inquiries, visit our Wholesale page.